🔐 Privacy Policy Avyon POS

Effective Date: July 2, 2026

1. Introduction

Avyon POS ("we", "our", or "us") is committed to protecting the privacy and security of our customers and users. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use the Avyon POS mobile application, web dashboard, and related services (collectively, the "Services").

By using Avyon POS, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

Business Information

• Business name
• Business address
• Tax registration numbers (where applicable)
• Branch information
• Contact information
• Business email address
• Business telephone number

User Account Information

• Full name
• Email address
• Phone number
• User role
• Employee permissions
• Password (encrypted and never stored in plain text)

Employee Information

• Employee name
• Login credentials
• Assigned permissions
• Assigned branch
• Cashier activity
• Shift history

Customer Information

• Customer name
• Phone number
• Email address
• Purchase history
• Loyalty information
• Outstanding balances (where applicable)

Sales and Transaction Information

• Receipts
• Products sold
• Prices
• Discounts
• Taxes
• Payment methods
• Refunds · Returns · Exchange transactions
• Invoice numbers
• Currency used · Exchange rates
• Sales timestamps

Inventory Information

• Product names · Categories
• Barcodes · SKU numbers
• Stock quantities · Stock movements
• Purchase costs · Selling prices
• Supplier information
• Stock adjustments · Stock transfers

Financial Information

• Cash sales · Card sales · Mobile money sales
• Shift balances · Cash drawer information

Avyon POS does not store customers' full payment card information. Payment processing may be handled by third-party payment providers.

Device Information

• Device ID · POS ID

Synchronization Data

• Record identifiers · Synchronization timestamps
• Version numbers · Conflict resolution data
• Device synchronization history

3. Permissions We Request

Depending on your device and enabled features, Avyon POS may request permission to access:

• Camera — Barcode scanning · QR code scanning · Product image capture
• Storage — Receipt exports · Reports · Product images · Backup and restore
• Internet — Cloud synchronization · Authentication · Software updates · Reporting
• Notifications — Shift reminders · Synchronization status · Important business alerts

These permissions are only used to provide application functionality.

4. Offline Data Storage

Avyon POS is designed to operate offline. Business data may be securely stored on your device while internet access is unavailable. Once connectivity is restored, data may synchronize with our cloud servers.

5. How We Use Information

• Operate the POS system · Authenticate users
• Synchronize business data · Process sales
• Generate receipts · Manage inventory
• Track stock movements · Generate business reports
• Improve application performance · Detect fraud
• Resolve synchronization conflicts · Provide customer support
• Comply with legal obligations

6. Data Sharing

We do not sell your personal information. We may share information only with:

• Cloud hosting providers
• Authentication providers
• Payment processors
• Analytics providers
• Legal authorities when required by law

Third parties only receive information necessary to provide their services.

7. Firebase Services

Avyon POS uses Google Firebase services, which may include:

• Authentication · Cloud Firestore · Cloud Functions
• Cloud Storage · Crash Reporting · Cloud Messaging

These services are governed by Google's Privacy Policy.

8. Data Security

• Encryption in transit (HTTPS/TLS)
• Secure authentication · Access controls
• Role-based permissions · Audit logging
• Secure cloud storage · Regular security updates

Although we take reasonable measures to protect data, no method of electronic storage or transmission is completely secure.

9. Data Retention

Business records are retained for as long as required to provide the Services or comply with legal obligations. Deleted accounts may have certain records retained where required for:

• Financial reporting · Tax compliance
• Fraud prevention · Legal obligations

10. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your information
• Correct inaccurate information
• Delete your information
• Export your data
• Restrict certain processing
• Withdraw consent where applicable

Requests may be submitted using the contact information below.

11. Children's Privacy

Avyon POS is intended for businesses and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

12. International Data Transfers

Your information may be processed or stored in countries other than your own where our cloud infrastructure or service providers operate. We take reasonable measures to ensure your information remains protected.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the application or our website. The updated version becomes effective upon publication.

14. Contact Us

15. Google Play Data Safety

Avyon POS may collect:

• Personal Information · Business Information
• Device Information · Application Diagnostics
• Crash Logs · Authentication Data
• Purchase History · Inventory Data · Financial Transaction Records

The information collected is used solely to provide, maintain, improve, and secure the Services.

Avyon POS does not sell user data to third parties. Data is encrypted during transmission, and reasonable security measures are implemented to protect stored information.