Terms and Conditions for NexusPOS Mobile/Tablet System

1. Introduction

Welcome to Nexus POS. These Terms and Conditions govern your use of our Point of Sale (POS) mobile or tablet system (“POS System”). By using our POS System, you agree to comply with these terms. If you do not agree, do not use the POS System.

2. Account Registration and Security

• You are responsible for maintaining the confidentiality of your login credentials.
• You agree to provide accurate and complete information during registration and to update any changes promptly.
• We are not responsible for unauthorized access due to your failure to secure your account.

3. Use of the POS System

• The POS System is intended for business use only.
• You may not use the system for fraudulent, illegal, or unauthorized purposes.
• We reserve the right to suspend or terminate your account if we detect any misuse.

4. Fees and Pricing

• Some features of the POS System may require a subscription
• We reserve the right to change pricing with prior notice.
• You are responsible for any taxes applicable to your use of the POS System.

5. Data Collection and Privacy

• We collect and store transaction data, user information, and device details.
• Your data is handled in accordance with our Privacy Policy.
• We do not sell or share your data with third parties except as required by law.

6. Software Updates and Maintenance

• We may provide updates, bug fixes, or security patches to improve the system.
• You agree to install updates as required to ensure optimal performance.
• Temporary service interruptions may occur during maintenance.

7. Liability and Disclaimers

• The POS System is provided “as is” without warranties of any kind.
• We do not guarantee uninterrupted service or error-free operation.
• We are not liable for any loss of revenue, data, or business due to system failure or misuse.

8. Termination

• We may terminate or suspend your access if you violate these terms.
• You may discontinue use of the POS System at any time.

9. Governing Law

These terms are governed by the laws of ZIMBABWE. Any disputes shall be resolved through arbitration or courts within the jurisdiction of ZIMBABWE.

By using the POS System, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

Privacy Policy

Effective Date: 08/02/2025

Last Updated: 08/02/2025

NexusPOS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.

1. Information We Collect

We only collect the following information when you create an account or add employees:

• Email Address (for account creation and login)
• Business Name (for account creation and login)
• Password (securely stored and encrypted on account creation and login)
• Employee Name (when adding employees)
• Phone Number (when adding employees)
• Employee Nick Name(when adding employees)

2. How We Use Your Information

We use the collected information to:

• Create and manage user accounts.
• Provide secure access to your account.
• Enable employee management in your POS system.
• Improve app functionality and user experience.

3. Data Storage & Security

• We use secure databases to store user data.
• Passwords are encrypted and not visible to anyone.
• We do not sell, or rent your data to third parties.

4. Third-Party Services

We may use Firebase (or other services) to store and authenticate user data securely. These third-party services comply with industry security standards.

5. User Rights

You have the right to:

• Access, update, or delete your personal information.
• Request account deletion by contacting us.

Account Deletion Policy

If you wish to delete your NexusPOS account and associated data, please follow the steps below:

How to Request Account Deletion

• Contact our support team via WhatsApp at +263 783 556 354.
• Provide your account details (email or phone number) for verification.
• Our team will process your request within 7 business days and confirm via WhatsApp.

What Data is Deleted?

• Your account and personal details (email, business name, and phone number).
• All associated transaction data will be permanently removed.
• Employee data linked to your account will also be deleted.

Data Retention

For legal and accounting purposes, some records may be retained for up to 90 days before being permanently erased.

12. Contact Information:

If you have any questions about this Privacy Policy,Deletion Policy, contact us at:

Email: gkmangezi09@gmail.com

Phone: +263 783 556 354